hi77bd Privacy Policy

1. Introduction

hi77bd ("we", "our", or "platform") is a premium online casino and betting service provider in Bangladesh. By visiting our website hi77bd.cam or using our services, you are agreeing to the terms described in this privacy policy.

The purpose of this privacy policy is to clearly inform you about what personal information hi77bd collects, how it is used, when it may be shared with third parties, and what measures we take to protect your data. We believe that transparency is the foundation of a trusted relationship.

2. Information We Collect

hi77bd may collect information from you in various ways. This information can be broadly divided into two categories:

2.1 Information You Provide Directly

When you create an account on hi77bd, log in, make deposit or withdrawal transactions, or contact our customer support team, you may provide the following types of information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID card or passport documents (for identity verification)
• Payment information (such as bKash number, Nagad account, Rocket number, Upay details, or bank account details)
• Any messages or information provided when contacting us

2.2 Automatically Collected Information

When you visit our website or use the platform, certain information may be collected automatically, including:

• IP address and device type
• Browser type and version
• Operating system
• Pages visited and session duration
• Referral URL
• Information collected through cookies and similar tracking technologies
• Gaming activity and transaction history

3. Purposes of Using Your Information

hi77bd uses your personal information for the following legitimate purposes:

• Account Management: Verifying your registration, keeping your account active, and personalizing your gaming experience.
• Identity and Age Verification: Ensuring that only users aged 21 or above are using the platform.
• Financial Transaction Processing: Completing deposit and withdrawal requests, including bKash, Nagad, Rocket, Upay, and bank transfers.
• Fraud Prevention: Detecting suspicious activity and ensuring the security of the platform.
• Customer Support: Providing prompt and effective resolution of your questions or complaints.
• Responsible Gaming: Analyzing your activity to identify signs of excessive gaming and to provide assistance when needed.
• Technical Improvement: Continuously improving the platform's performance, security, and user experience.
• Legal Compliance: Complying with applicable laws and regulations and responding to lawful requests from authorities.

4. Information Sharing Policy

hi77bd does not sell or rent your personal information to any third party. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only relevant information may be shared with trusted third parties who assist with our payment processing, cybersecurity, technology infrastructure, or customer support. These partners are bound by data confidentiality agreements.

4.2 Legal Obligations

hi77bd may be legally required to disclose information in order to comply with a valid order from a competent court or government authority, or to fulfill a legal obligation. In such cases, hi77bd will disclose only the minimum information specified in the order.

4.3 Fraud Prevention and Security

Information may be shared with relevant security agencies as necessary to protect the security of the site and to prevent fraudulent or deceptive activity.

5. Cookies and Similar Technologies

Cookies and similar technologies are used on the hi77bd website. Cookies are small text files stored in your browser that help improve the functionality of the website.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and keep core functionality active. Disabling these will prevent the site from working properly.
• Functionality Cookies: Used to remember your preferences and settings, such as language selection or display settings.
• Analytics Cookies: Used to monitor site usage and identify opportunities for improvement.
• Security Cookies: Used for fraud detection and account protection.

You can disable cookies from your browser settings. However, please note that doing so may limit some functionality of the site.

6. Data Security Measures

hi77bd applies industry-standard technical and organizational measures to protect your personal information. Our security framework includes:

• SSL Encryption: All data transferred between your browser and our servers is encrypted using TLS/SSL technology.
• Secure Data Storage: Sensitive information is stored in encrypted databases with strictly controlled access.
• Access Controls: Only authorized personnel can access specific data on a need-to-know basis.
• Regular Security Audits: Regular security audits are conducted to identify and address system vulnerabilities.
• Firewall and Intrusion Detection: Measures in place to detect and prevent unauthorized access attempts.

Please note that no method of data transmission over the internet or electronic storage is 100% secure. We make every effort to protect your information, but absolute security cannot be guaranteed.

7. Data Retention Period

hi77bd retains your personal information only for as long as necessary to fulfill the purpose for which it was collected, or as required by law. Specifically:

• Active account data: Retained for as long as the account remains active.
• Transaction records: Retained long-term for financial and legal requirements.
• Closed account data: May be retained after account closure until applicable legal obligations are resolved.
• Customer support communications: Retained for a reasonable period after the issue is resolved.

8. Your Rights Regarding Your Information

hi77bd recognizes the following rights you have over your personal information:

8.1 Right to Access

You may request at any time to know what information we hold about you. Please contact our support team for this.

8.2 Right to Correction

If any of your information is incorrect or incomplete, you may request that it be corrected or updated.

8.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted. However, we may be required to retain some information due to legal obligations.

8.4 Right to Object to Processing

In certain cases you may object to the processing of your information, particularly where it is used for marketing purposes.

9. Protection of Minors' Data

hi77bd strictly prohibits the use of the platform by anyone under the age of 21. We do not knowingly collect any personal information from minors. If we become aware that information from a minor has been collected by mistake, we will delete it immediately and close the associated account.

If a parent or guardian believes their child's information is held by us, please contact us immediately.

10. Third-Party Sites and Services

Our platform is connected to services from payment providers (such as bKash, Nagad, Rocket, Upay) and game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, etc.). These third parties have their own privacy policies that govern their collection and use of information. hi77bd is not responsible for the privacy practices of these third parties.

11. Changes to This Policy

hi77bd reserves the right to update this privacy policy from time to time. If any significant changes are made, we will display a notice on the site. You are encouraged to always read the latest version. Continued use of the platform after a policy change means you have accepted the revised terms.

12. Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: